LINKAGES Integrated Technical Organizational Capacity Assessment (ITOCA) and Action Planning: Facilitator's Guide

LINKAGES Integrated Technical Organizational Capacity Assessment (ITOCA) and Action Planning: Facilitator's Guide is designed to train LINKAGES’ teams to implement ITOCA. The activities are illustrative, and every facilitator should adapt and adjust his/her content to match the organizational culture and collaboration style, as well as his/her personal preferences for working with groups.

This guide covers 14 ITOCA capacity areas. The areas were identified using previous Pact capacity assessments, a review of similar assessments, and with consideration to the work specific to LINKAGES. Each partner assessment should tailor the ITOCA tool to the work of the particular partner. The recommended number of capacity areas for an assessment is between seven and 10. The capacity areas and statements of excellence1 should be reviewed carefully by LINKAGES team members who can together decide which capacity areas to maintain, delete, or reduce in size based on their knowledge of the local partners with whom the ITOCA will be facilitated.