One Stop Crisis Centres: A Policy Analysis of the Malaysian Response to Intimate Partner Violence

This article aims to investigate the processes, actors and other influencing factors behind the development and the national scale-up of the One Stop Crisis Centre (OSCC) policy and the subsequent health model for violence-response. Methods used included policy analysis of legal, policy and regulatory framework documents, and indepth interviews with key informants from governmental and non-governmental organisations in two States of Malaysia. The findings show that women’s NGOs and health professionals were instrumental in the formulation and scaling-up of the OSCC policy.